Troven Inc. ("Troven", "we", "us", or "our") operates software tools and services for authors, publishers, and businesses. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including tools that connect to third-party advertising platforms such as Amazon Advertising.
When you connect a third-party advertising account (such as Amazon Advertising) to our services, we collect the following data via authorized APIs:
We do not collect your login credentials for any third-party platform. Authorization is handled entirely through secure OAuth processes managed by those platforms.
We may also collect basic account information you provide directly, such as your name and email address, when you register for our services.
We use the information we collect solely to provide, operate, and improve our services. Specifically, we use your advertising data to generate campaign analysis, optimization recommendations, and performance reporting on your behalf. We do not sell, rent, or share your personal data or advertising data with third parties for marketing or commercial purposes.
Your data is stored on secure servers with access restricted to authorized Troven personnel required to operate and maintain the service. We implement industry-standard security measures — including encryption in transit and at rest — to protect your information from unauthorized access, disclosure, alteration, or loss.
We retain your data for as long as your account is active or as needed to provide our services. If you close your account or disconnect a third-party integration, we will delete or anonymize your associated data within 30 days upon request.
Our services may connect to third-party platforms including Amazon Advertising. Your use of those platforms is governed by their own privacy policies and terms of service. Troven is not responsible for the data practices of third-party services.
You may disconnect any third-party account from our services at any time, at which point we will cease collecting new data from that account. You also have the right to:
To exercise any of these rights, contact us using the details below.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify users of material changes by updating the date at the top of this page. Continued use of our services after any update constitutes acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Troven Inc.
Guelph, Ontario, Canada
mikem@troven.ca